Live Webinar

90-minute live streaming program
  • February 24
  • 1:00 - 2:30 pm EST

Putting the WE in Wellness: 5 Skills Every Case Manager Should Use

February 24

Preach wellness with prevention and really make a difference in your patients' and their families' lives.

Prevention and wellness are the new buzz words in health care, but most case managers throughout the continuum don't start with totally healthy patients. In fact, they often are focused on those that are or need to see themselves on a journey from health care crisis and chronic conditions to prevention, wellness, and self-management skills. This topic will describe the skills that case managers need to help their patients and their families along the path to wellness, wherever you work in the continuum.

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Over 29 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Definitions of Wellness and Illness
  • Several Definitions
  • Wheel of Wellness
  • Why Wellness Matters
Roles and Structures in the Continuum
  • Formal and Informal Roles
  • Why Is Case Management/Care Coordination Imperative?
  • Continuum Structures
5 Skills (and Tips to Go With Them)
  • Active Listening and Bonding: Knowing, Weaving, and Using Both Physical and Social Stories
  • Assess Current Level of Wellness Behavior and Readiness for Change
  • How to Set Realistic Goals, Especially for Patients With Chronic Conditions
  • Use Practical Teaching Methods and Tools
  • Identify and Overcome Provider, Patient and Family Barriers to Wellness
Summary
  • Need for Honest Evaluation of Self and Program
  • Final Thoughts and Questions
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Why Lorman?

Over 29 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

Live Webinar Registration

No credit available.

Who should attend?

This live webinar is designed for registered nurses, LPNs, directors of nursing, administrators, nursing assistants, directors, physician assistants, emergency room staff, directors of crisis and hotline centers, case managers, social workers, therapists, psychologists, and other healthcare professionals.

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Why Lorman?

Over 29 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Karen Zander, RN, MS, CMAC, FAAN

Karen Zander, RN, MS, CMAC, FAAN

Center for Case Management Inc

  • 19 years at New England Medical Center (now Tufts), Boston as inpatient psychiatric staff nurse, head nurse, supervisor, general staff educator, and organizational development specialist, and first consultant for The Center for Case Management; part of the original team that developed critical paths (CareMap™ tools) and clinical case management
  • 10 years as a psychiatric clinical specialist (CNS) providing psychotherapy to caseload of patients
  • Principal and co-owner of The Center for Case Management, 1992 to 2013
  • President and CEO of The Center for Case Management, 2013 to present
  • 3 years’ member of Partners Care at Home Patient Advisory Board, Boston
  • Wrote/co-wrote numerous articles, webinars, texts including three with HCPro: Hospital Models of Case Management: Evidence Connecting the Boardroom to the Bedside, 2008; Competency Evaluation Tools for Case Management Professionals, 2nd ed, 2009; and Walsh and Zander, Emergency Department Case Management: The Compendium of Best Practices, 2nd ed, 2014
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