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Setting Expectations and Boundaries When You Have No Privacy

Draw the line and learn how to set healthy boundaries as an administrative professional.

This material will help those who struggle with setting boundaries because they don't want to be seen as the bad guy or are afraid of hurting the feelings of others or alienating them. Issues of boundaries will arise in any situation where an employee or group of employees are working together, or interfacing, in a professional environment. Setting our own boundaries may require talking about personal space, setting limits, and outlining what is acceptable behavior in the workplace. The energy and dynamics of employees working together should have the ultimate goal of creating a sense of autonomy. By setting boundaries, you pave the way for communication that is open and professional. Boundaries help prevent conflicts and help bring people together in an effective way. Healthy boundaries help decrease team turnover, and overstretched people make more mistakes. Having overstretched team members introduces extra risk into projects, and projects are often risky enough on their own. Just as important, the strategies managers can use to help people set boundaries in a 24/7 culture have added benefits, including better communication and a more cohesive, engaged team. This material will review how to avoid burnout, how to care for yourself to better serve the consumer, how to create a respectful environment, how to protect yourself and the consumer, and how to reduce stress.

56 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

What Are Boundaries at Work?

  • Personal
  • Physical
  • Professional

How to Make Your Boundaries Known

  • Gain a Firm Understanding of Your Roles and Responsibilities so That You Don't Allow Colleagues to Stick You With Their Workload or Regularly Ask You to Take on Tasks That Aren't Your Responsibility
  • Don't Allow Others to Take Credit for Your Work, Blame You for Their Missteps or Interrupt You in Group Settings; If They Do, Calmly and Professionally Tell Them Why It Bothers You, and Ask Them to Refrain From Doing so in the Future
  • What to Do When a Colleague Takes Credit for Your Work or Blames You

3 Rules for Setting Boundaries

  • Understand What Your Limits Are
  • How to Best Communicate Your Limits
  • Negotiating and Coming to Solutions

Manage Expectations - Yours and Others

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on April 20, 2020.

Call 1-866-352-9540 for further credit information.

  • IAAP 0.75
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 0.75.
     
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Audrey Halpern

Audrey Halpern

ARH Employee Training

  • President of ARH Employee Training, working to create and customize employee soft skills training programs that fit the culture of her clients
  • More than 20 years of training facilitation/learning and development career, developing custom soft skills employee programs, onboarding, and Train the Trainer experience
  • Faculty member of the American Management Association where she trains communication skills
  • Corporate trainer for Fortune 500 companies across the country and globally
  • Partners with business coaches, HR leaders, and other business leaders to facilitate corporate and institutional training events
  • Member of several professional organizations and has received numerous certifications
  • Writes weekly articles on LinkedIn® Pulse that have garnered much recognition and an international following
  • Can be contacted at [email protected]; http://www.linkedin.com/in/audreyhtraining138/; twitter@trainsemployees; www.arhemployeetraining.com; www.facebook.com/ARH-Employee-Skills
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Add to Wishlist

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • OnDemand Courses
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  • Course Manuals
  • Executive Reports
  • White Papers and Articles

Additional benefits include:

  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 407539
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