Show navigation

Live Webinar

60-minute live streaming program
  • July 9
  • 1:00 - 2:00 pm EST

Also available as:

OnDemand Webinar
Audio & Reference Manual
MP3 Download

Strategies for Controlling Your Emotions in High Pressure Situations

July 9

Learn to be a better communicator in the workplace by listening and engaging with employees and co-workers.

In today's global and fast paced business environment, managers and leaders are continually bombarded with demanding situations requiring them to actively monitor their responses to stress in the moment. Research suggests that leaders with a skill set higher in social and emotional intelligence (SEI) competencies are more successful than their counterparts by actively implementing SEI strategies at work. Training and development interventions directed on increasing SEI appear to be effective in improving emotional competence in the workplace as well as overall work performance. You'll learn how to be more self-aware, and use SEI to your advantage when communicating in the workplace.

Learning Objectives

- You will be able to review implementation of self-management strategies in the workplace.

- You will be able to identify strategies that work.

- You will be able to discuss SEI and how it impacts work performance.

- You will be able to describe emotional self-management.

Purchase Options
Can't Attend?

More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Understanding SEI and How It Impacts Work Performance
  • What the Research Says
  • Increasing Inner Awareness of Strengths and Limitations
  • Impact on Work Performance
Emotional Self-Management
  • Identification of Triggers and Understanding Body Responses
  • Emotional Cuing
  • Characteristics of People With and Without This Competency
Implementation of Self-Management Strategies in the Workplace
  • Identifying Strategies That Work for Me
  • Creating a Personalized Plan of Development
  • Taking Action
Purchase Options
Can't Attend?

More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on January 18, 2018.

Call 1-866-352-9540 for further credit information.

  • IAAP 1.0
     
  • This course has been preapproved by the International Association of Administrative professionals for 1.0 recertification point(s).
     

This program format does NOT qualify, nor meet the National Standard for NASBA accreditation.

Live Webinar Registration

  • HR Certification Institute 1.0
     
  • This program has been approved for 1.0 recertification credit hours toward general recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • IAAP 1.0
     
  • This course has been preapproved by the International Association of Administrative professionals for 1.0 recertification point(s).
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP. Please note: This program is considered self-paced. There is a 30 PDC maximum for self-paced programs. For more information about certification or recertification, please visit www.shrmcertification.org.
     

This program format does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

This program format does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program format does NOT qualify, nor meet the National Standard for NASBA accreditation.

Who should attend?

This live webinar is designed for supervisors, team leaders, business owners and managers, presidents, vice presidents, human resource professionals and administrative professionals.

Purchase Options
Can't Attend?

More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Donna Hatch, PhD, LCSW

Donna Hatch, PhD, LCSW

True Potential Coaching and Consulting

  • Owner of True Potential Coaching and Consulting
  • Executive coaching, team building, management consulting
  • Conducts regular seminars and workshops on numerous topics including the effectiveness of SEI in the role of personal and professional development
  • International Coaching Federation (ICF), Association for Talent Development
  • Ph.D. in clinical psychology, Masterís degree in clinical social work, Certified Social and Emotional Intelligence Coach, Advanced Certified Executive Coach
  • Can be contacted at [email protected], 208-308-1779, [email protected]_hatch or http://www.truepcc.com
Purchase Options
Can't Attend?

More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today
With This Course

Access to all training products for one year
$699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.

Product ID: 403513
Published 2018
Purchase Options

Register today before this event fills.

Can’t attend? Order an Audio & Reference Manual from this event.