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Live Webinar

60-minute live streaming program
  • January 18
  • 1:00 - 2:00 pm EST

Also available as:

OnDemand Webinar
Audio & Reference Manual

Strategies for Controlling Your Emotions in High Pressure Situations

January 18

Learn to be a better communicator in the workplace by listening and engaging with employees and co-workers.

In today's global and fast paced business environment, managers and leaders are continually bombarded with demanding situations requiring them to actively monitor their responses to stress in the moment. Research suggests that leaders with a skill set higher in social and emotional intelligence (SEI) competencies are more successful than their counterparts by actively implementing SEI strategies at work. Training and development interventions directed on increasing SEI appear to be effective in improving emotional competence in the workplace as well as overall work performance. You'll learn how to be more self-aware, and use SEI to your advantage when communicating in the workplace.

Learning Objectives

- You will be able to discuss SEI and how it impacts work performance.

- You will be able to describe emotional self-management.

- You will be able to review implementation of self-management strategies in the workplace.

- You will be able to identify strategies that work.

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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Understanding SEI and How It Impacts Work Performance
  • What the Research Says
  • Increasing Inner Awareness of Strengths and Limitations
  • Impact on Work Performance
Emotional Self-Management
  • Identification of Triggers and Understanding Body Responses
  • Emotional Cuing
  • Characteristics of People With and Without This Competency
Implementation of Self-Management Strategies in the Workplace
  • Identifying Strategies That Work for Me
  • Creating a Personalized Plan of Development
  • Taking Action
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More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This program format does NOT qualify, nor meet the National Standard for NASBA accreditation.

Live Webinar Registration

  • HR Certification Institute 1.0
     
  • This program has been approved for 1.0 recertification credit hours toward general recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • IAAP 1.0
     
  • This course has been preapproved by the International Association of Administrative professionals for 1.0 recertification point(s).
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
     

This program format does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

This program format does NOT qualify, nor meet the National Standard for NASBA accreditation.

Who should attend?

This live webinar is designed for supervisors, team leaders, business owners and managers, presidents, vice presidents, human resource professionals and administrative professionals.

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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Donna Hatch, PhD, LCSW

Donna Hatch, PhD, LCSW

True Potential Coaching and Consulting

  • Owner of True Potential Coaching and Consulting
  • Executive coaching, team building, management consulting
  • Conducts regular seminars and workshops on numerous topics including the effectiveness of SEI in the role of personal and professional development
  • International Coaching Federation (ICF), Association for Talent Development
  • Ph.D. in clinical psychology, Masterís in clinical social work, Certified Social and Emotional Intelligence Coach, Advanced Certified Executive Coach
  • Can be contacted at [email protected], 208-308-1779, Donna Hatch, [email protected]_hatch or http://www.truepcc.com
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More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
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  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 400743
Published 2016, 2018
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