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Speak Up: How to Manage a Shy Employee

Gain a better understanding of how to manage introverted, quiet employees.

Research says that as much as 40% of employees in the workforce demonstrate shy behavior. This practical, hands-on topic for managers, supervisors, team leaders, employee relations managers and human resource managers is designed to teach successful approaches to work with employees who are shy, quiet and/or introverted. You will learn a variety of tools and methods for bringing forward the best from shy employees and individuals you may report to who may be shy.

Runtime: 61 minutes
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

The Shy Employee

  • What Does It Mean to Be "Shy?"
  • What Causes Shyness?
  • When Is Shyness Appropriate? What Are the Benefits? the Drawbacks?
  • What Industries and Jobs Are Shy People Most Likely to Show up in?
  • What Kind of Behavior Can You Expect From Shy Employees?
  • What Effect Does the Person's Shyness Have on You? Do You Respond or React?
  • What Are Some Success Strategies for Dealing With Shy Employees?
  • What Are Some Success Tips to Bring Shy Employees' Professional Best Forward?

Handling the Shy Employee

  • Giving Feedback
  • Effective Phrasing
  • The POR Method

The Coaching Approach

  • Key Coaching Concepts
  • Listening to Learn

Additional Success Tips

Webinar Resources

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More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on April 4, 2018.

Call 1-866-352-9540 for further credit information.

  • ASA 1.0
     
  • This program qualifies for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]
     
  • HR Certification Institute 1.0
     
  • This E-Learning program has been approved for 1.0 recertification credit hours toward general recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
     

To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.

  • Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Miriam Reiss, DSS, MCC

Miriam Reiss, DSS, MCC

  • Executive coach and trainer, supports individuals and teams in optimal workplace functioning
  • Coached a diverse range of companies and industries, from technology and finance to retail and manufacturing
  • Author, The Self Esteem Experiment and co-author, Branding & Marketing Mastery
  • Master Certified Coach, the International Coach Federationís highest certification
  • Past president of the Washington State Chapter, International Coach Federation (ICF)
  • Doctoral degree, Peace Theological Seminary
  • Can be contacted at [email protected]
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More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 401803
Published 2018
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Available in Multiple Formats

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