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Managing Up, Down, and Sideways

Emerge from the middle. Learn the importance of expanding your influence and bring about improvements in your organization through 360 degree management. Many employees think of themselves as individual contributors rather than managers. One may not have the title of manager or even manage other's performance, but they are still a manager whether it is a manager of projects or of time spent. We are all managers. We all are responsible for managing multiple tasks and/or projects. We definitely manage our relationships with our boss, our co-workers, our to-do lists and other relationships. You can fill in the sentence "I manage ____" with many different items such as health issues, traffic jams, sick child, lost report, board meeting, car problem, etc. So no matter if we do not have the title of manager, we are all managing up, down and sideways. This topic will help you understand different techniques for managing things that occur in our professional and personal lives and how we can cope with the stress of managing.


Runtime: 60 minutes
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Managing Yourself

  • Establishing a Personal Brand

Managing up

  • Managing Down but Not up
  • Managing up but Not Down
  • Respect the Boss for What They Do
  • Understanding How to Communicate With the Boss

Managing Down

  • Developing Positive Relationships With Your Employees
  • Empowering Your Employees
  • Building Relationships
  • Understanding the Generation Gap

Managing Sideways

  • Managing Your Peers That Are Your Friends as Well
  • Gaining Mutual Trust and Respect From Your Peers
  • Managing Conflict Resolution
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on March 5, 2018.

Call 1-866-352-9540 for further credit information.

  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP. Please note: This program is considered self-paced. There is a 30 PDC maximum for self-paced programs. For more information about certification or recertification, please visit www.shrmcertification.org.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Jackie A. Sexson

Jackie A. Sexson

Jackie A. Eldon

  • Compliance manager with Fortune 200 company
  • Former executive director with the legal and human resources consulting firm, The Sexson Group
  • Extensive experience in employment and labor law, as well as human resources
  • Has a legal and HR background in employee relations, performance management (360-degree feedback), organizational management, benefits administration, recruitment and selection, compensation, equal employment opportunity, and training and development
  • Experience with the public sector, Fortune 500 companies and small startup companies
  • Held director and executive level positions, and worked as an independent consultant
  • Certified as a senior professional in human resources by the Society for Human Resources Management
  • J.D. and M.B.A. degrees
  • Can be contacted at 303-513-6018 or [email protected]
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
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  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
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  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 401665
Published 2018
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