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Identifying Low Employee Morale and Mitigating Negative Impacts to Your Bottom Line

Learn to spot opportunities and coach your employees to increase employee morale (and your bottom line).

The words managers speak to employees are powerful. They can either destroy employee morale or build them up. For coaching to be effective, the leader, the follower, and the situation must all be aligned. Although there is not a best-in-class management style that can be applied unilaterally to all situations, leaning too heavily on any one style will eventually lead to lost sales, poor customer service, and ineffective management. Effective leaders use a variety of techniques, and they know how and when to choose the most appropriate style for the given situation. This topic helps the people responsible for building employee engagement programs and employees better understand how their actions can negatively affect morale and cause performance issues. Identify strategies to overcome challenging situations at work and improve working relationships.


Runtime: 60 minutes
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Why Lorman?

Over 30 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Define Disengagement

  • Poll
  • Unrealized Expectations
  • Not Challenging

Building Alignment

  • Communication
  • What Do Managers Want?
  • What Do Employees Want?

Why Employees Quit?

  • Harmful Bosses
  • Damaging Leaders
  • No Upward Mobility

12 Morale Killers

  • Discuss the Whys
  • Employee's Takeaways
  • Manager's Takeaways

Becoming a Boss-Some Leader

  • Build a Strong Culture
  • Build Strong Working Relationships
  • Focus on the Individual
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Why Lorman?

Over 30 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

No credit available.

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Why Lorman?

Over 30 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Eddie Loussararian

Eddie Loussararian

  • Has held such positions as training manager, internal audit manager, district manager and college professor
  • Recognized expert at developing and implementing highly effective training programs, including his current employer’s “University” program
  • Two-time recipient of Pizza Hut’s All-Star Award and awarded the CEO Award at Extended Stay America as the Best Team Builder
  • M.B.A. degree, University of Redlands; B.S. degree in hotel and restaurant management, Cal Poly Pomona
  • Can be contacted at 323-793-1205, [email protected] or on Twitter® @eloussar777
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Why Lorman?

Over 30 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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* For audio recordings you only pay shipping

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Product ID: 397062
Published 2016
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