Available in:

OnDemand Course

HIPAA Ruling Regarding Correspondence Through Text Messages and Emails: Is Your Organization Compliant?

Understand the various ways health care communications can take place and how texting and email fit in with HIPAA rules.

Medical professionals want to use texting and email to communicate professionally, and patients and clients of health care services often ask to communicate with health care offices via email or text message. Demands to use new technologies and new guidance from HHS on individual access to protected health information indicate that many policies and procedures in place at every health care-related organization will need to be reviewed and updated. Organizations need to understand various ways that health care communications can take place and how texting and email for both patients and providers fit in with the HIPAA rules. They need to design and implement a communication policy and plan and train their staff on it, or they may face significant new fines for noncompliance. While professional communications between providers, insurers, business associates, and other business parties should always be conducted securely, there is more flexibility in using less secure technologies for communications with patients in some circumstances. This topic will discuss the differences between professional and patient communications, how they must be treated, most efficiently enable communications, and how to remain within the bounds of HIPAA compliance. We will also discuss the latest guidance about texting from the U.S. Department of Health and Human Services and The Joint Commission.

65 minutes
Course Exam
Certificate of Completion
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

How Patients Want to Use Their Email and Texting to Communicate With Providers

Ways Providers Want to Use Email and Texting to Enable Better Patient Care

The Risks of Using Email and Texting, What Can Go Wrong, and What Can Result When It Does

HIPAA Requirements for Access and Patient Preferences, as Well as the Requirements to Protect PHI

Limitations on the Use of Messages and Calls to Cellphones Under the Telephone Consumer Protection Act of 1991

Policies and Procedures for Using Email and Texting

Training and Education Requirements

Preparing for Breaches, and HIPAA Audit and Enforcement Activities

Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on October 25, 2022.

Call 1-866-352-9540 for further credit information.

  • IAPP 1.0
     
  • This course has been approved through the International Association of Privacy Professionals (IAPP) for 1.0 CPE Credit(s). This course is applicable to the following certifications: CIPP/A, CIPP/C, CIPP/E, CIPP/US, CIPM, CIPT.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Jim Sheldon-Dean

Jim Sheldon-Dean

Lewis Creek Systems, LLC

  • Founder and director of compliance services at Lewis Creek Systems, LLC
  • Provides a complete suite of services related to information privacy and security regulatory compliance, including compliance reviews, information flow and risk analyses, technical security reviews, training, and policy development services
  • Conducts regular seminars and workshops on healthcare information privacy and security, information management and disposal, and information security risk analysis
  • Speaker at national conferences for the American Health Information Management Association and the Workgroup for Electronic Data Interchange
  • Recipient of the 2011 WEDI Award of Merit
  • M.S. degree, Massachusetts Institute of Technology; B.S. degree, summa cum laude, University of Vermont
  • Can be contacted at www.lewiscreeksystems.com
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • OnDemand Courses
  • Live Webinars
  • MP3 Downloads
  • Course Manuals
  • Executive Reports
  • White Papers and Articles

Additional benefits include:

  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today
With This Course

Access to all training products for one year
$699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.

Product ID: 410060
Published 2022
Purchase Options

Available in Multiple Formats

Purchase this course and learn on your schedule!