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HIPAA Compliance for Collection Professionals

Gain an understanding and learn how to implement HIPAA compliance policies, procedures, and training to ensure compliance with collection calls. Many debt collection companies collecting on medical debt do not have HIPAA compliance programs or have insufficient policies and procedures. Simply adding a policy or designating a security officer is not enough especially as collection agencies are liable for violations of certain HIPAA requirements enforced by the Health and Human Services Office of Civil Rights. The penalties for HIPAA violations are severe including monetary fines up to $1.5 million. This topic helps collection agencies and their counsel understand and implement comprehensive HIPAA policies, procedures and training to ensure compliance with its obligations. The material covers HIPAA compliance for collection agencies from top to bottom, including how to identify Protected Health Information (PHI), how to monitor collection calls and letters for HIPAA disclosures, the proper way to validate a medical dispute, and what to do in the event of a HIPAA breach. The topic will also address the types of contractual agreements HIPAA requires agencies to have with medical providers and collection agency vendors that receive PHI as part of an agency’s collection activity. Whether you are an agency currently collecting on medical debt or just starting medical collections, this workshop is critical to ensure all your practices adequately meet the HIPPA requirements.


Runtime: 56 minutes
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Why Lorman?

Over 30 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Brief Overview of HIPAA

  • Privacy Rule
  • Security Rule
  • Breach Notification Rule
  • DHHS/OCR Audit, Enforcement and Liability

HIPAA Policies and Procedures

  • Training
  • Scripting
  • Incident Response and Breach Notification

HIPAA Designated Security Officer

  • Definition
  • Training
  • Resources
  • Proactive Compliance Activities

Business Associate Agreements

  • Definition
  • Covered Entities
  • Subcontractors
  • Content

Minimum Necessary Standard

  • Definition
  • Access to PHI

– Who Has Access?

– What Access Do They Have?

– Is Access Reviewed?

  • Disclosure of PHI (Calls/Written Communication)

– Monitoring

– Incident

– Breach

  • Cases

HIPAA Consent to Make Phone Calls

  • Definition of Health Care Calls
  • Interaction With TCPA
  • Cases
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More Program Information

Why Lorman?

Over 30 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This program format does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

This program format does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program format does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 30 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Kelly Knepper-Stephens

Kelly Knepper-Stephens

Stoneleigh Recovery Associates, LLC

  • General counsel and chief compliance officer at Stoneleigh Recovery Associates, LLC
  • Practice emphasizes all aspects of government regulation, compliance, and civil litigation; advising on the FDCPA, FCRA, TCPA, GLBA, HIPAA, and other federal and state regulations
  • Conducts seminars and workshops regarding FDCPA, TCPA, HIPAA, ethics and professional responsibility
  • Member and Certified Receivables Compliance Professional of Debt Buyer’s Association International; member MAP Attorney Program and Credit & Collection Compliance Officer designation of the American Collectors Association; member InsideARM Compliance Professional’s Forum
  • Named one of the Top 25 Women in Collections by Collection Advisor magazine in 2016
  • Barred in California, D.C., Illinois and Maryland
  • J.D. degree, George Washington University Law School
  • Can be contacted at 630-396-8087 or [email protected]
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Why Lorman?

Over 30 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 399919
Published 2016
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