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OnDemand Webinar

Increase Value With Enhanced Business Metrics and Dashboard Analysis

Proper metrics are a vital tool in analyzing effective and efficient operation of the order-to-cash process. As a company's business model or revenue streams change, the metrics required to track them should also change, or festering problems may not be identified. Examples of such changes are: the introduction of a new product/service, selling to a new type of customer, and selling to a new geographical market. We will review five actual client case studies where a change in the company's business required a change in the metrics they tracked, and the benefits they enjoyed as a result. This on-demand webinar will leave you with ideas on how you can analyze and recommend improved metrics within your organization.

Learning Objectives:

  • You will be able to recognize when a change in metrics is warranted.
  • You will be able to identify which new metrics are required.
  • You will be able to explain the problems and opportunities to improve that can be identified proactively.
  • You will be able to explain why metrics must evolve.

Runtime: 84 minutes
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Key Performance Indicators (KPI's)

  • Objectives
  • The Essentials

Metrics Enhancement

  • Metrics Must Evolve
  • Drivers of New Metrics
  • Examples of New Metrics
  • Case Studies (Five)
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More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on January 22, 2014.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

John G. Salek

John G. Salek

  • President of Revenue Management Associates, LLC, a Receivables and Order to Cash Consultancy
  • Highly experienced financial professional with proven performance in revenue management, including order and contract processing, billing, dispute management, credit control, collections and cash application
  • Worked in a broad range of industries with more than 250 clients, including IBM, GE, Hewlett-Packard, Cardinal Health, Thomson Reuters, Starbucks, Honeywell and EMC
  • 30 years of consulting experience including a variety of engagements that have generated more than $800 million of increased cash flow, improved productivity and enhanced customer service
  • Author of Accounts Receivable Management Best Practices published by John Wiley & Sons
  • Member of advisory board of The Accounts Receivable Network (TARN) and the IOFM
  • Speaker at the NACM, Insurance Collection Executives, the International Quality & Productivity Center, Broadcast Cable Credit Association and others
  • M.B.A. degree in Finance, The Amos Tuck School of Business Administration at Dartmouth College; B.S. degree in Business Administration, University of Connecticut
  • Can be contacted at 203-231-8138 or [email protected]
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 392879
Published 2014
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