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OnDemand Course

Business Etiquette: Tips and Rules You Need to Follow

Learn business etiquette best practices.

Learn how to always make a good impression with the information in this business etiquette for 2020 material. Be it in-house with your staff, or out there building relationships with clients, they'll all think highly of you long after you've left the room. Good business is built on commanding respect more than anything else. Turn yourself into the business equivalent of James Bond through this speaker's interactive, unique method of teaching. Developed over decades of practice and effective in every scenario, it's the closest you'll get to a sure thing.

99 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Overview

  • Who Am I?
  • Why This? Why Now?
  • Who Does This Apply to?
  • What to Expect

Overview of Business Etiquette

  • Brief History
  • Evolution to Today

The Handshake

  • Origins
  • Good, Bad, and Ugly
  • Proper Handshake

Small Talk or Perish

  • 30-Day Rule
  • Example and Reflection
  • Small Talk at Meals

Techno Etiquette

  • Tech Has Taken Over
  • Things to Remember
  • Put the Phone Down
  • Email Etiquette
  • Sign It Right
  • IM Etiquette

Business Etiquette for Networking in 2020

  • 50 New Relationships
  • Netweaving vs Networking
  • It's Not What You Know, It's Who
  • Watch Your Attitude
  • Gold Business Cards
  • Watch Time
  • What Not to Talk About
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on April 14, 2020.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.5
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.5.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Michael Kaleikini, B.A., ABETA

Michael Kaleikini, B.A., ABETA

Victory Media and FE2 Performance

  • Owner of Victory Media and FE2 Performance
  • Business development consultant and American Business Etiquette Trainer
  • Online courses soon to be released and quarterly trainings held in Las Vegas, Nevada for corporations and or individual professionals and entrepreneurs
  • Wrote the soon to be released book, Savoir Faire – Business Mindset for Millennial Entrepreneurs
  • Graduate, Almeda University, Boise, ID
  • Can be contacted at 702-902-3120, [email protected] or on Twitter® @coffeewithmike
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Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • OnDemand Courses
  • Live Webinars
  • MP3 Downloads
  • Course Manuals
  • Executive Reports
  • White Papers and Articles

Additional benefits include:

  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

Questions? Call 877-296-2169 to speak with a real person.

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$699/year

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Product ID: 407348
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