Available in:

OnDemand Course

Mom was Right and Miss Manners had Your Back:Different and Effective Ways to Say Thank You to Your Customers

Making your customers feel appreciated can have a huge impact on the future business with them.

Hate them or love them, thank you notes work. We know you're busy - after all, you're still working through your emails, aren't you. Who has time to write thank you notes? This topic provides you plenty of options to fit thank you notes into your daily routine so they can leverage more success into your life. Stop flushing opportunities to make a huge impact to others down the drain. This program clears up myths which might be holding you back and puts you in charge of your destiny. After hearing this information, you will never miss the opportunity to write a thank you note again. Even in today's busy world, you will understand the power of writing thank you's. You may even drop the keyboard and grab a pen to really make an impact.

56 minutes
Course Exam
Certificate of Completion
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Really Brief History of Thank You Notes

Hate'em or Love'em - Thank You Notes Work

  • Why Don't People Write Them: You Already Know Why
  • Who Writes Them?
  • The Addicts Win
  • The Science and Magic of Thank You Notes

Power Moves

  • Systemize
  • Communicating to Impress
  • Communication Power

Notes for Success

  • A Horse of a Different Color
  • Thank You's Gone Wild

Heat Things up With Hot Tips

  • Process Not Inspiration
  • Dot the I's and Cross the T's
  • Five Fast and Furious Hot Tips

Signed Sealed and Delivered

Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on September 24, 2019.

Call 1-866-352-9540 for further credit information.

  • IAAP 1.0
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
     
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Jeffrey K. Hansler

Jeffrey K. Hansler

Oxford Company Consultants

  • Managing partner, Oxford Company Consultants
  • Oxford Company Consultants provides facilitation, training, and consulting for business and organizational development
  • Facilitating, consulting, and training since 1980
  • Is an expert at organizational development, leadership, and persuasive communication which includes skills of innovation, influence, negotiation, sales, body language, micro-expressions, and authority
  • Author of "Sell Little Ren Hen! Sell!", published in 11 languages with sales over 250,000 copies
  • Past president, Association for Talent Development, Orange County Chapter; past board member, National Association of Underwater Instructors; current board member, Financial Functions, Inc.
  • B.A. degree in psychology, with a minor in biochemistry, University of California, Irvine
  • Can be contacted at 714-960-7461 or [email protected]
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • OnDemand Courses
  • Live Webinars
  • MP3 Downloads
  • Course Manuals
  • Executive Reports
  • White Papers and Articles

Additional benefits include:

  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today
With This Course

Access to all training products for one year
$699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.

Product ID: 406112
Purchase Options

Available in Multiple Formats

Purchase this course and learn on your schedule!