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Showing 16-31 of 66 results. Start over
OnDemand Webinar
Handling Negative Comments and Attacks From Customers
Handling Negative Comments and Attacks From Customers
Craig Harrison
OnDemand Webinar
Service That Achieves Revenue (STAR)
Service That Achieves Revenue (STAR)
Kerry Weiner Elkind
OnDemand Webinar
How to Put Customers on Hold and Keep Them Happy
How to Put Customers on Hold and Keep Them Happy
Drew Stevens Ph.D.
OnDemand Webinar
How to, Like, Stop Using Filler Words
How to, Like, Stop Using Filler Words
Erin Ray
Audio & Reference Manual
Let's Make It Right: Techniques for Handling Challenging Customers
Let's Make It Right: Techniques for Handling Challenging Customers
James Feldman CSP, CITE, CPIM, CPT, MIP, PCS
OnDemand Webinar
Creating and Analyzing Customer Satisfaction Surveys
Creating and Analyzing Customer Satisfaction Surveys
Pete Tosh
OnDemand Webinar
Effectively and Consistently Train Your Customer Service Representatives in 5 Easy Steps
Effectively and Consistently Train Your Customer Service Representatives in 5 Easy Steps
Drew Stevens Ph.D.
OnDemand Webinar
Essential Email Skills for Customer Service Professionals
Essential Email Skills for Customer Service Professionals
Stacy Lowman
OnDemand Webinar
Walk In Your Customer's Shoes: Empathy Skills And Techniques
Walk In Your Customer's Shoes: Empathy Skills And Techniques
Ethan L. Chazin M.B.A.
OnDemand Webinar
Damage Control: How to Recover From a Customer Service Catastrophe
Damage Control: How to Recover From a Customer Service Catastrophe
Drew Stevens Ph.D.
OnDemand Webinar
Learn to Lead an Effective Customer Service Team
Learn to Lead an Effective Customer Service Team
Lollie Moore
OnDemand Webinar
Winning Strategies to Decrease Costs and Retain Clients - Even the Most Difficult
Winning Strategies to Decrease Costs and Retain Clients - Even the Most Difficult
Drew Stevens Ph.D.
OnDemand Webinar
Win-Back Strategies for Unsatisfied Customers
Win-Back Strategies for Unsatisfied Customers
Art Hall
OnDemand Webinar
Essential Questioning and Listening Skills for Customer Service
Essential Questioning and Listening Skills for Customer Service
Craig Harrison
OnDemand Webinar
Assigning Accountability in the Customer Service Department: Generate More Revenue and More Customers
Assigning Accountability in the Customer Service Department: Generate More Revenue and More Customers
Uwayne Turnbull
Learn More OnDemand Webinar Handling Negative Comments and Attacks From Customers
OnDemand Webinar, Audio & Reference Manual, MP3 Download
Learn More OnDemand Webinar Service That Achieves Revenue (STAR)
OnDemand Webinar, Audio & Reference Manual, MP3 Download
Learn More OnDemand Webinar How to Put Customers on Hold and Keep Them Happy
OnDemand Webinar, Audio & Reference Manual, MP3 Download
Learn More OnDemand Webinar How to, Like, Stop Using Filler Words
OnDemand Webinar, Audio & Reference Manual, MP3 Download
Learn More Audio & Reference Manual Let's Make It Right: Techniques for Handling Challenging Customers
Audio & Reference Manual, OnDemand Webinar, MP3 Download
Learn More OnDemand Webinar Creating and Analyzing Customer Satisfaction Surveys
OnDemand Webinar, Audio & Reference Manual, MP3 Download
Learn More OnDemand Webinar Essential Email Skills for Customer Service Professionals
OnDemand Webinar, Audio & Reference Manual, MP3 Download
Learn More OnDemand Webinar Walk In Your Customer's Shoes: Empathy Skills And Techniques
OnDemand Webinar, Audio & Reference Manual, MP3 Download
Learn More OnDemand Webinar Learn to Lead an Effective Customer Service Team
OnDemand Webinar, Audio & Reference Manual
Learn More OnDemand Webinar Win-Back Strategies for Unsatisfied Customers
OnDemand Webinar, Audio & Reference Manual