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Top 10 TCPA Violations: Prevention and Defenses

Updates on the state of TCPA and how industries like yours are significantly affected.

This topic will address the most common violations of the Telephone Consumer Protection Act (TCPA) committed by debt collectors, law firms and lending institutions who use an automatic telephone dialing system or prerecorded or artificial voice to place calls to cellular telephones. We will also provide an overview and update on the state of TCPA litigation with a focus on recent interpretations of the TCPA, which have significantly affected the industries covered by this statute's breadth. This refresher on the TCPA with a focus on the most common violations will assist you in dealing with TCPA and help you ensure that your business practices are in compliance with the law.

Runtime: 60 minutes
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

TCPA - Who Is Affected and How?

  • Collection Agencies, Lending Institutions, and Telemarketers,etc. - Any Person Using an Automatic Telephone Dialing System ("ATDS") or Prerecorded or Artificial Voice
  • ATDS Users Are Exposed to Strict Liability on Individual and Class Claims
  • Minimum Statutory Damages of $500 per Violation and up to Treble Damages When Violations Are Willful and Knowing

Ten Most Common TCPA Violations

Prevention and Defenses (Including Operational Procedures and Policies to Implement in Your Business to Avoid Violations of the TCPA, and Defenses Against Class Certification)

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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Barbara Fernandez

Barbara Fernandez

Hinshaw & Culbertson LLP

  • Partner in the Miami office of Hinshaw & Culbertson LLP and a member of the firmís Consumer Financial Services Practice Group
  • A litigator who focuses much of her practice in the area of consumer and class action litigation and is recognized for efficiently resolving litigation disputes involving consumer claims
  • In the consumer and class action litigation arena, she has successfully handled complex claims for her clients, including individual and class action claims arising from the application of the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Telephone Consumer Protection Act (TCPA), Truth-in-Lending Act (TILA), and state consumer protection laws
  • Has trained clients in the consumer lending industry regarding compliance with the FDCPA, FCRA and TCPA
  • Was selected as one of South Florida Business Journalís 40 Under 40, which recognizes South Floridaís brightest up-and-coming professionals under 40 years of age for their professional success and community involvement
  • J.D. degree, University of Miami; B.A. degree, cum laude, Florida International University
Concepcion A. Montoya

Concepcion A. Montoya

Hinshaw & Culbertson LLP

  • Partner with Hinshaw & Culbertson LLP
  • Brings more than 17 years of trial and litigation experience to her practice, specifically consumer defense and employment law
  • Widely recognized for successful strategies that resolve litigation disputes involving consumer defense claims and employment law
  • Has designed and conducted training workshops for clients in the consumer lending industry regarding compliance with the FDCPA, FCRA, and TCPA and regulations promulgated by the Consumer Federal Protection Bureau (CFPB)
  • Was awarded Legal Rookie of the Year 2000 to 2001, for demonstration of outstanding performance, promise, dedication, a solid work ethic, constructive attitude, and willingness to contribute to a positive work environment
  • In 2004, received the Municipal Affairs Award for outstanding achievement in the New York City Law Department, from the Municipal Affairs Committee of the Association of the Bar of the City of New York
  • J.D. degree, Brooklyn Law School; B.A. degree, New York University
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 397849
Published 2016
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