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Handling Delinquent Customers: Legal Action and Collection Methods

Understand how to take legal action when dealing with delinquent customers to gain a better account receivable status.

Many business owners and corporate professionals do not properly address the past-due accounts owed to their businesses. They fail to maximize the collection of account receivables and have not implemented a strategic collection policy. As the saying goes - an ounce of prevention is worth a pound of cure - and knowing what constitutes a comprehensive, enforceable and iron-clad contract and credit agreement with customers is step one. Understanding how to avoid violating debt collection and bankruptcy laws is also essential. If litigation is necessary for pursuing a debt, properly obtaining, perfecting and enforcing a judgment is a prerequisite for an effective collection strategy. Learn all the above for properly handling delinquent customers and implementing strategic debt collection methods.

Runtime: 58 minutes
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Intro/Importance of Implementing a Formal Collection Process

Best Practices for Contracts/Credit Agreements

  • Customer Information (the More the Better)
  • Attorney's Fees Provision
  • Personal Guaranty/Spouse Signature
  • Legal Considerations - Venue; Jurisdiction; Choice of Law

Avoiding Violations of Debt Collection and Bankruptcy Laws

  • The Federal Fair Debt Collection Practices Act
  • The Bankruptcy Code's Automatic Stay Provision

Debt Collection Litigation

  • Venue and Jurisdiction Issues
  • Small Claims
  • Perfecting Judgment Lien Rights

Post-Judgment Collections

  • Post-Judgment Discovery - Document Production; Depositions
  • Garnishment
  • Execution, Levy and Sale
  • Fraudulent Transfers and Third Party Claims
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More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on April 26, 2018.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

  • Arizona CLE 1.0
     
  • CA MCLE 1.0
     
  • CT CLE 1.0
     
  • GA CLE 1.0
     
  • HI CLE 1.0
     
  • IL CLE 1.0
     
  • ME CLE 1.0
     
  • MT CLE 1.0
     
  • NJ CLE 1.2
     
  • NV CLE 1.0
     
  • NY CLE 1.0 including Areas of Professional Practice 1
     
  • VT CLE 1.0
     
  • WA CLE 1.0
     
  • WV MCLE 1.2
     
The CLE Code is ONLY a requirement when applying for CLE Credit in California (for participatory credit), Kansas, New Jersey or New York. Other states do not need to supply the CLE Code to apply for CLE credit.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

  • Arizona CLE 1.0
     
  • CA MCLE 1.0
     
  • CT CLE 1.0
     
  • HI CLE 1.0
     
  • IL CLE 1.0
     
  • ME CLE 1.0
     
  • MT CLE 1.0
     
  • NJ CLE 1.2
     
  • NV CLE 1.0
     
  • NY CLE 1.0 including Areas of Professional Practice 1
     
  • VT CLE 1.0
     
  • WA CLE 1.0
     
  • WV MCLE 1.2
     
The CLE Code is ONLY a requirement when applying for CLE Credit in California (for participatory credit), Kansas, New Jersey or New York. Other states do not need to supply the CLE Code to apply for CLE credit.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Hans C. Wahl, Esq.

Hans C. Wahl, Esq.

Jimerson & Cobb, P.A.

  • Attorney with Jimerson & Cobb, P.A.
  • Main area of practice is Creditors’ Rights and Commercial Collections
  • Assists both small businesses and large corporations in protecting their legal, financial and contractual rights, specifically handling delinquent accounts and collections
  • Member of numerous professional organizations
  • Frequently speaks and writes on collections and bankruptcy issues
  • J.D. degree, magna cum laude, Florida Coastal School of Law; B.S. degree in business finance and business management, University of Florida
  • Can be contacted at 904-389-0050 or [email protected]
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 401183
Published 2018
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