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Put Your Best Foot Forward: How to Make a Great First Impression

First impressions are important. Learn tips and tricks to make your first impression positive and professional.They say you can’t judge a book by its cover, but how many of us judge people based on our first impression? People’s perception about us does matter and you are judged by, 'what you say' and 'how you say it'. You are also judged by how you dress, how you speak, and even how you shake hands when you meet others. Creating a great first impression is key when trying to win new business and obtain new clients. People decide in a few minutes and sometimes a few seconds if they want to do business with you. During this topic you will learn how to win over new business inside and outside your organization with a great first impression.


Runtime: 59 minutes
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Why Lorman?

Over 30 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

How to Create Your Best 1st Impression

  • Your Appearance and Importance of Grooming
  • Your Body Language and What Your Posture and Eye Contact Says
  • Your Initial Greeting and First Handshake

Importance of a Good Speaking Voice

  • How to Speak Clearly Using the Correct Pace
  • How to Sound Confident and Why Cadence of Your Voice Matters
  • How to Eliminate Filler Words Such as Uhs, Uhms, You Knows
  • How to Sound More Professional

Networking Meetings and Business Meetings

  • How to Properly Introduce Yourself
  • Your Initial Greeting and All Important First Handshake
  • The Importance of Eye Contact and Smiling
  • The Importance of Active Listening
  • A Few Business Meeting Etiquette Tips

How to Interact With Customers on the Phone and In-Person

  • Tips When You Are Making a Telephone Call
  • Tips When You Are Receiving a Telephone Call
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Why Lorman?

Over 30 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on September 22, 2017.

Call 1-866-352-9540 for further credit information.

  • IAAP 0.75
     
  • This course has been preapproved by the International Association of Administrative professionals for 0.75 recertification point(s).
     

Audio & Reference Manual

No credit available.

MP3 Download

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Why Lorman?

Over 30 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Lenny Laskowski

Lenny Laskowski

LJL Seminars.com

  • CEO/president of LJLSeminars
  • Leading authority on public speaking and presentation skills
  • National Best Selling author of “10 Days to More Confident Public Speaking" (Grand Central Publishing) and “Painless Presentations – The Proven Stress-Free Way to Successful Public Speaking" (John Wiley & Sons)
  • International professional speaker who has provided more than 2800 programs to clients from more than 178 countries during the past 25 years
  • Highly sought after keynote speaker, seminar leader, workshop leader and executive coach and consultant
  • Author of hundreds of articles published in publications such as Money magazine, Sales, PC World, USA Today, Wall Street Journal, CNN iReport and many more
  • Can be contacted at [email protected], 860-559-0202, www.LJLSeminars.com, Twitter®: @LJLSeminars or on Facebook®: https://www.facebook.com/LennyLProSpeaker
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Why Lorman?

Over 30 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 399633
Published 2017
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