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Live Webinar

60-minute live streaming program
  • December 3
  • 1:00 - 2:00 pm EST

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Audio & Reference Manual

Who's Your Boss? Techniques for Assisting Multiple Bosses

December 3

You will learn how to juggle supporting multiple managers with confidence and learn how to take control of a situation that seems out of your control.

Finding yourself reporting to multiple bosses happens. You may have different bosses — the one concerned with a particular project, but that individual may not be [the one] who does your performance review. Knowing whom to keep happy, making clear where loyalties lie, facilitating communication – all these hurdles multiply exponentially with two or more bosses. Managing multiple managers requires unique skills, tact and transparency – these should originate from a foundation characterized by self-confidence, character and competence. This material gives you the tools that you need to help you learn how to assertively manage the relationship dynamics to prevent becoming a professional casualty.

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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

How to Work Smart
  • Communication Strategies – Keeping Everyone Informed
  • How to Say No and Still - Be Assertive
  • Organizational Skills to Keep You on Top of Everything
Manage the Relationships
  • How to Identify and Manage Boss Work Types
  • How to Clarify Expectations and Set Boundaries - Yours and Theirs
  • How to Manage Your Workload and Juggle Competing Priorities
  • How to Avoid Conflicts and Stay out of the Middle
  • How to Manage a Virtual Relationship
Self-Awareness
  • How to Adapt and Be Flexible
  • Managing Stress and Depersonalize Issues That Arise
  • How to Maintain Professionalism on the Job and Earn Trust
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Can't Attend?

More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on September 29, 2016.

Call 1-866-352-9540 for further credit information.

Live Webinar Registration

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.0
     
  • This course has been preapproved by the International Association of Administrative professionals for 1.0 recertification point(s).
     

Audio & Reference Manual

No credit available.

Who should attend?

This live webinar is designed for administrative assistants, executive assistants, office administrators, secretaries, office managers and other administrative professionals.

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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Audrey Halpern

Audrey Halpern

ARH Employee Training

  • President of ARH Employee Training
  • More than 20 years of training facilitation/learning and development career, developing custom soft skills employee programs, onboarding and Train the Trainer experience
  • Adjunct professor at Hofstra University and has developed customized programs for numerous colleges and universities
  • Corporate trainer for Fortune 500 companies across the country
  • Partners with business coaches, HR leaders and other business leaders to facilitate corporate and institutional training events
  • Member of several professional organizations and has received numerous certifications
  • Writes weekly articles on LinkedIn® Pulse that have garnered much recognition and an international following
  • Can be contacted at [email protected]; http://www.linkedin.com/in/audreyhtraining138/; [email protected]; www.arhemployeetraining.com/; www.facebook.com/ARH-Employee-Skills-
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 404644
Published 2016, 2018
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