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Live Webinar

90-minute live streaming program
  • February 8
  • 1:00 - 2:30 pm EST

Also available as:

OnDemand Webinar

Building Your Credibility With Effective Use of Office Communication Tools

February 8

Learn techniques on how to effectively communicate using these specific office tools.

Business is changing at warp speed and itís difficult to keep up. The world wants - no demands - information quickly. To be productive, you must look at your options then choose, and use, them wisely.

This information helps you understand the most effective ways to communicate using the tools that are available to everyone.

Using the right tools, at the right time and in the right way means better time management for you and your team getting more done with less stress and confusion. This can boost your credibility and gain you more respect from your managers, clients, and colleagues.

Youíll project the image of a confident, capable, professional using these tools and techniques.

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

First Things First Understanding Communication
  • Rules
  • Outcome
  • Attitude
Face To Face
  • Watch Your Words
  • Voice
  • Image and Body Language
On the Phone
  • Voice Message
  • Voice Mail
  • Shut up and Listen
Written Word
  • Letters and Memo
  • I Don't Understand
  • Professional Image
  • Pls X Txt
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on October 26, 2011.

Call 1-866-352-9540 for further credit information.

Live Webinar Registration

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.5
     
  • This course has been preapproved by the International Association of Administrative professionals for 1.5 recertification point(s).
     

Who should attend?

This live webinar is designed for administrative assistants, executive assistants, office administrators, secretaries, office managers and other administrative professionals.

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Donna Baylor

Donna Baylor

TRANSITION Seminars, Inc.

  • Owner of TRANSITION Seminars, Inc.
  • Specialties include real-world workshops, seminars and coaching programs that create results in real-world situations
  • More than 25 years of experience in national and international corporate training
  • Member of local Chamber of Commerce, U.S. Chamber of Commerce and American Business Women Association
  • Written 4 books and is a mastery hypnotist
  • Frequent speaker having presented on more than 45 different topics
  • More than 10 years working with the Department of Labor training men and women leaving the military how to manage stress, job hunting skills, and assertive communication skills
  • Cancer survivor
  • Can be contacted at [email protected], 888-428-0686 or www.linkedin.com/in/donnabaylor
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Access to all training products for one year
$699/year

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With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

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Product ID: 404917
Published 2011, 2019
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