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OnDemand Webinar

Using Business Processes To Organize & Streamline Back Office Operations

Although small businesses are the foundation of the American economy, many of them are plagued by disorganization, fragmented policies and process deficiency. This creates unnecessary high employee turnover, failed audits, revoked licenses or certifications and worst, lost business. This OnDemand Webinar helps the persons responsible for managing day-to-day operations to learn and apply a proven, methodical approach for identifying and documenting business processes that advocate efficiency, quality assurance and continuous improvement in all aspects of the organization. The program also explains how to: use a business process to identify bottlenecks that prohibit the successful completion of a task, assign metrics to business processes to use as a performance evaluation tool, and securely store these processes as digital and/or hardcopy operations manuals. Using real-life examples, you will learn firsthand why the refusal to capture and disseminate the best practices of an organization is sure to lead to a small business' demise. This OnDemand Webinar is critical for those who are looking to improve or save their organizations from avoidable pitfalls and subsequently build a stable enterprise that will boost the economy.


Runtime: 85 minutes
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Debunking the Myth (Processes Are Not Just for Large Corporations)

  • Intro to Speaker
  • Intro to Story
  • Intro to Business Processes

Getting Started (Using a Seven-Stage Approach to Improve Operations Through Business Processes)

  • Stage 1. Evaluate. Why Do You Need Business Processes and How Will They Help Your Company Grow?
  • Stage 2. Identify. What Processes Does Your Company Need?
  • Stage 3. Assess. What Existing Tools Does Your Company Have to Leverage in Business Processes?
  • Stage 4. Document. What Is the Best Way to Capture a Process and How Do You Do That?
  • Stage 5. Measure. How Can Your Company Link Processes to Performance Evaluation?
  • Stage 6. Store. What Is the Best Way to Store and Share Business Processes?
  • Stage 7. Improve. How Can Your Company Ensure That Processes Are Continuously Improved Upon?

Improving Results

  • Continuous Improvement Initiatives (i.e. Six Sigma)
  • Final Recommendations
  • Questions and Answers
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More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

No credit available.

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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Alicia Butler Pierre

Alicia Butler Pierre

Equilibria, Inc.

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More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 388203
Published 2012
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Available in Multiple Formats

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