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Showing 31-46 of 67 results. Start over
OnDemand Webinar
Seamless Transitions Between In-Store and Online Shopping
Seamless Transitions Between In-Store and Online Shopping
Drew Stevens Ph.D.
OnDemand Webinar
Tips When Helping Customers via Instant Message Chatting
Tips When Helping Customers via Instant Message Chatting
Karl Pawlewicz
OnDemand Webinar
How Many CSRs Do You Really Need? Essentials of Call Center Staffing
How Many CSRs Do You Really Need? Essentials of Call Center Staffing
Penny Reynolds
OnDemand Webinar
Why Customer Service Reps Are Providing Poor Service and How to Stop It
Why Customer Service Reps Are Providing Poor Service and How to Stop It
Ethan L. Chazin M.B.A.
OnDemand Webinar
Social Media Regulations: Stay in Compliance and Capitalize on Customer Preferences
Social Media Regulations: Stay in Compliance and Capitalize on Customer Preferences
David K. Stein
OnDemand Webinar
Appropriate and Effective Goal Setting Strategies for the Customer Service Representative
Appropriate and Effective Goal Setting Strategies for the Customer Service Representative
Bill Humbert
OnDemand Webinar
Creating a Service System That's Ready When Unexpected Problems Arise
Creating a Service System That's Ready When Unexpected Problems Arise
John Goodman
OnDemand Webinar
How to Successfully Interview, Hire and Retain Your Next CSRs
How to Successfully Interview, Hire and Retain Your Next CSRs
JJ Lauderbaugh CMC
OnDemand Webinar
How To Cross Train Sales and Customer Service to Increase Revenue and Customer Satisfaction
How To Cross Train Sales and Customer Service to Increase Revenue and Customer Satisfaction
James Feldman CSP, CITE, CPIM, CPT, MIP, PCS
OnDemand Webinar
A Great B2B Relationship: Creating a Long Term, Mutually Beneficial Relationship With Your Customers
A Great B2B Relationship: Creating a Long Term, Mutually Beneficial Relationship With Your Customers
Geoff Miller
OnDemand Webinar
Delivering Customer Experience 3.0 Which is Proactive, Preventive and Profitable
Delivering Customer Experience 3.0 Which is Proactive, Preventive and Profitable
John Goodman
OnDemand Webinar
Delivering Exceptional Multichannel Customer Service
Delivering Exceptional Multichannel Customer Service
Drew Stevens Ph.D.
OnDemand Webinar
Increase Customer Satisfaction With Personalized Service
Increase Customer Satisfaction With Personalized Service
James Feldman CSP, CITE, CPIM, CPT, MIP, PCS
OnDemand Webinar
Applying a New Set of Metrics to Deliver Best Service for Customers
Applying a New Set of Metrics to Deliver Best Service for Customers
Bill Price
OnDemand Webinar
Using Chat Tools to Communicate With Customers
Using Chat Tools to Communicate With Customers
Karl Pawlewicz
Learn More OnDemand Webinar Seamless Transitions Between In-Store and Online Shopping
OnDemand Webinar, Audio & Reference Manual
Learn More OnDemand Webinar Tips When Helping Customers via Instant Message Chatting
OnDemand Webinar, Audio & Reference Manual
Learn More OnDemand Webinar Delivering Exceptional Multichannel Customer Service
OnDemand Webinar, Audio & Reference Manual
Learn More OnDemand Webinar Increase Customer Satisfaction With Personalized Service
OnDemand Webinar, Audio & Reference Manual
Learn More OnDemand Webinar Using Chat Tools to Communicate With Customers
OnDemand Webinar, Audio & Reference Manual