Available in:

OnDemand Course

The Do's and Don'ts of Telephone Monitoring

Better understand how to comply with this complex framework when engaging in telephone monitoring.

Many employers monitor employees' use of electronic resources for manifold, legitimate purposes ranging from business compliance obligations to evaluating employee performance and production. However, despite good intentions, employers can unknowingly run afoul of applicable laws. Moreover, employee monitoring and surveillance raise many privacy concerns. This material will focus on telephone monitoring, and help employers understand, anticipate, and manage the potential challenges. It will include hypotheticals, explanations of instructive court decisions, and practical tips for balancing employee monitoring and employee morale.

89 minutes
Certificate of Completion
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Employee Telephone Monitoring and Surveillance

  • Legitimate Reasons for Employee Monitoring
  • Risks of Employee Monitoring
  • Applicable Laws and Potential Claims
    • The Federal Wiretap Act
    • State Wiretap Laws
    • AllParty Consent Laws
    • Federal Stored Communications Act
    • State Privacy Laws
  • Exceptions, Exemptions, and Defenses
    • Business Extension Exemption to the Federal Wiretap Act
    • Consent Necessary to Monitor or Record Telephone Conversations
    • Exceptions to AllParty Consent Laws

Practical Guidelines

  • Developing an Electronic Resources Policy
  • Recommended Considerations in Creating a Policy on Telephone Use
    • Notice
    • Consent Explicit and Signed
  • Other Considerations
    • Policies Prohibiting Recording and the National Labor Relations Act
    • International Issues
    • Technical Issues
    • Employee Morale
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on May 30, 2019.

Call 1-866-352-9540 for further credit information.

  • ASA 1.25
     
  • This program qualifies for 1.25 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Jennifer L. Taiwo

Jennifer L. Taiwo

Littler Mendelson P.C.

  • Associate in the New York office of Littler Mendelson P.C.
  • An experienced litigator who counsels employers on a wide range of workplace privacy matters including monitoring and surveillance, background checks, federal and state wiretap laws, security breach response, data protection laws, and GDPR compliance
  • Member of the International Association of Privacy Professionals
  • J.D. degree, Brooklyn Law School
  • Can be contacted at 212-471-4481 or [email protected]
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • OnDemand Courses
  • Live Webinars
  • MP3 Downloads
  • Course Manuals
  • Executive Reports
  • White Papers and Articles

Additional benefits include:

  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today
With This Course

Access to all training products for one year
$699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.

Product ID: 404430
Purchase Options

Available in Multiple Formats

Purchase this course and learn on your schedule!