Frequently Asked Questions
Can I register more than one attendee at a time?
Certainly. Increase the quantity next to the seminar you intend to the number of people you would like to attend.
Where do I add attendee names?
During the checkout process, fields are provided to enter all attendee names.
What are my payment options?
We accept VISA, Master Card, American Express, purchase orders, or invoice.
Is your shopping cart secure?
You can shop confidently. We use industry standard encryption and security measures to ensure your data is safe with us.
What is the order cancellation policy?
Substitute registrants are welcome and may be named at any time. If you cancel six or more business days prior to the seminar, you will receive a full refund, less a $20.00 service charge per attendee ($30.00 for Canadian registrations). If you cancel within five business days, you are not entitled to a cash refund. However, as a courtesy, we will allow you to apply your payment toward a future seminar within one year from the date you cancel. Your payment is transferable. Please note that if you do not attend and you do not contact us to cancel as described above, you are responsible for the entire payment.
Why was my discount not applied?Two or more discounts on your order cannot be combined. We have applied the discount(s) that offer the best possible value for your purchase.
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