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Craig Harrison

Owner at Expressions Of Excellence! (TM)
Berkeley, California
Craig is the founder of Expressions of Excellence!™, a full service training firm that provides sales and service solutions for organizations, and communication and leadership skills for individuals.

Craig is the author of Stellar Service: Merge NOW with WOW to Win Customers for Life! (www.mergenowwithwow.com), author of a series of books on communication and leadership, a pocketbook on leadership, three tips booklets, a CD, and hundreds of published articles on sales and service, communication, leadership, excellence and more.
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Craig is the founder of Expressions of Excellence!™, a full service training firm that provides sales and service solutions for organizations, and communication and leadership skills for individuals.

Craig is the author of Stellar Service: Merge NOW with WOW to Win Customers for Life! (www.mergenowwithwow.com), author of a series of books on communication and leadership, a pocketbook on leadership, three tips booklets, a CD, and hundreds of published articles on sales and service, communication, leadership, excellence and more.

Craig has over a decade of experience in corporate settings in Silicon Valley.

Craig has managed, coached and mentored men and women in a variety of fields: database, banking, health care, publishing. He's also coached professionals in the public sector and non-profits.

Craig has coached with Olympians and Hall of Fame athletes as a member of the national program Pros for Kids.

His leadership skills have guided boards of directors (Chairman of Cupertino's KKUP-FM Radio Station, National Speakers Association's Northern California chapter, Young Jewish Alliance of the Greater East Bay Federation, International Customer Service Association for SF Bay Area/Silicon Valley), inspired and motivated a Toastmasters District (2000+ members in 115 clubs throughout Northern California) and fueled various sports teams in the United States and Australia.

About Me

What professional recognitions do you have?
Interviewed John Wooden, Sully Sullenberger, Harvey Mackay, and been interviewed by 60 Minutes, BBC Radio, and Financial Times of London
What are some recognizable representative clients?
AT&T
California Soc. of Account Executives
CompUSA
General Services Admin. (GSA)
Go Green Initiative Association
Habitat for Humanity
HLC Home Loans Canada/CIBC
Hilton Hotels
Hitachi America
IKON Office Solutions
KPMG
Meeting Professionals International
National Assoc. of Catering Executives
Nat'l Association of Prof. Organizers
Nolo Press
Pfizer
San Jose (CA) Unified School Dist.
Society of Gov't Meeting Professionals
Staples
United Airlines
University of California
at Santa Cruz, SF and Davis
US Army

Endorsements

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Associations

Association Position
Pro-Track Speakers Academy of National Speakers Association - Northern California chapter Founding president
International Customer Service Association of SF Bay Area – Silicon Valley Past president

Education

School Degree Graduation Year
University of California at Santa Cruz B.A.

Contact Information

Expressions Of Excellence! (TM)

3151 Eton Ave # 102
Berkeley, CA 94705