Thousands of courses available.
Contact us today to learn more.
Email: inhouse@lorman.com
Online:
Educated me enough to potentially save company tens of thousands of dollars per year.
- Kirsten Spargo
- Kirsten Spargo
Delivering Great Customer Service
Featured Faculty:
Mary Gormandy White, M.A., SPHR
Mobile Technical Institute and MTI Business Solutions
Learn great customer service skills to help you in today’s competitive business world.
Take the headaches out of customer service training – we’ll come to you and teach you everything you need to know. Today’s economy demands excellent customer service, because happy customers translate into healthy bottom lines.
Increase your customer satisfaction by contacting us today to set up this essential training. We’ll make sure you have the customer service training your team needs to stay afloat during these difficult times. Get the training you need to avoid some of the costly pitfalls your competitors may already be avoiding – sign up today!
Benefits for You
Continuing education credits may be available upon request. Contact us at 866-352-9540 for more information.
Course Designed For
Customer service managers, business owners and managers and individuals interested in developing great customer service skills
Tuition
Tuition will be based on number of attendees you plan to have participate in this training course. Our In-House training is very affordable and our staff will help you maximize your training dollars.
Take the headaches out of customer service training – we’ll come to you and teach you everything you need to know. Today’s economy demands excellent customer service, because happy customers translate into healthy bottom lines.
Increase your customer satisfaction by contacting us today to set up this essential training. We’ll make sure you have the customer service training your team needs to stay afloat during these difficult times. Get the training you need to avoid some of the costly pitfalls your competitors may already be avoiding – sign up today!
Benefits for You
- Give your team the practical tips they need to provide exceptional customer service
- Tips on avoiding customer dissatisfaction – and why this is crucial
- Gain valuable insight into the expectations and needs of today’s consumers
- Debunk common customer service myths
- Properly handle common customer service challenges – such as dealing with difficult or irate customers
Continuing education credits may be available upon request. Contact us at 866-352-9540 for more information.
Course Designed For
Customer service managers, business owners and managers and individuals interested in developing great customer service skills
Tuition
Tuition will be based on number of attendees you plan to have participate in this training course. Our In-House training is very affordable and our staff will help you maximize your training dollars.
