Upsell and Cross-Sell Strategies That Work



 Price: $99.00
 389838TMX
Qty:
CD & Reference Manual
2 CD Set with bound 26 page manual
Copyright 2012
Additional Products


Overview
Your customers have many needs – that they know about and that they’ve yet to discover; immediate problems and future needs. Luckily, you have solutions for each. Your key: the ability to upsell and cross-sell! If you’re not upselling and cross-selling you’re actually delivering bad customer service! And, as a salesperson, you’re leaving money on the table!

These reference materials will give you the skills and confidence, the phraseology and strategies to better sell and serve your customers through upselling and cross-selling. You will replace dread and self-consciousness with confidence and savior-faire when you effortlessly add on more sales to your customers’ orders.

Authors
Craig Harrison, Expressions Of Excellence!™